HP Officejet Pro 8620

How to Connect HP Officejet Pro 8620 to WiFi?

If you’re using an HP Officejet Pro 8620 printer, connecting it to WiFi is one of the best ways to unlock its full potential. A wireless setup makes printing more convenient, whether you’re at home or in the office. Instead of plugging in cables, you can print from your laptop, desktop, smartphone, or tablet as long as you’re on the same network.

In this guide, I’ll walk you step-by-step through how to connect your HP Officejet Pro 8620 to WiFi. I’ll also cover common issues, troubleshooting methods, and some useful tips to keep your printer running smoothly. If you ever get stuck, you can always call our support line at 1-888-510-8176 for immediate help.


Why Connect the HP Officejet Pro 8620 to WiFi?

Before jumping into the steps, let’s quickly look at the benefits of setting up your printer wirelessly:

  • Convenience: No more shuffling USB cables between devices.
  • Mobile printing: Print directly from your phone using HP Smart or Apple AirPrint.
  • Shared access: Multiple people can print from one printer without plugging in.
  • Cloud integration: Send documents from anywhere using HP ePrint.

The Officejet Pro 8620 is designed with these features in mind, so a WiFi connection is the best way to get the most out of it.


Methods to Connect the HP Officejet Pro 8620 to WiFi

There are several ways to connect your HP Officejet Pro 8620 printer to a wireless network. Depending on your situation, you can pick the one that’s easiest for you.

1. Connect Using the Printer Control Panel

This is the most straightforward method if you know your WiFi name (SSID) and password.

  1. Power on your HP Officejet Pro 8620.
  2. On the printer’s control panel, tap the Wireless icon.
  3. Select Wireless Setup Wizard.
  4. A list of available networks will appear. Choose your WiFi network.
  5. Enter your WiFi password using the touchscreen keyboard.
  6. Tap OK and wait for the printer to connect.

Once connected, the wireless light on the control panel will turn solid blue.


2. Connect Using WPS (WiFi Protected Setup)

If your router supports WPS, this is a quick alternative.

  1. On your printer, press the Wireless button.
  2. Select Wi-Fi Protected Setup.
  3. Choose Push Button.
  4. Within two minutes, press the WPS button on your router.
  5. Wait for the printer to connect automatically.

This avoids typing passwords and works great for simple home networks.


3. Connect Using HP Smart App

The HP Smart App lets you manage your printer from your phone and helps with wireless setup.

  1. Download the HP Smart App from the App Store (iOS) or Google Play (Android).
  2. Open the app and tap Set Up a New Printer.
  3. Follow the on-screen instructions to find your Officejet Pro 8620.
  4. Enter your WiFi password when prompted.
  5. Complete the setup.

Once done, you can print and scan directly from your smartphone.


4. Connect via USB and HP Software

If you’re having trouble with wireless setup, you can temporarily use a USB connection to get the printer onto WiFi.

  1. Download the latest HP drivers from HP’s support site.
  2. Run the installer and connect your printer to your computer via USB.
  3. During installation, select Wireless Setup.
  4. The software will detect available networks. Enter your WiFi password.
  5. Once connected, you can remove the USB cable.

How to Confirm the Printer is Connected

After setup, it’s a good idea to verify the connection.

  • Print a Wireless Network Test Report:
    1. On the printer control panel, tap Wireless icon.
    2. Select Print Reports > Wireless Test Report.
    3. Check the printed sheet for confirmation of connection.

If the report shows the printer is connected to your network, you’re all set.


Troubleshooting WiFi Connection Issues

Even with a straightforward setup, sometimes issues come up. Here are the most common problems and how to fix them.

1. Printer Can’t Find the WiFi Network

  • Make sure your WiFi is turned on.
  • Restart your router.
  • Move the printer closer to the router to avoid weak signals.
  • Check that your network is 2.4 GHz. The Officejet Pro 8620 doesn’t work with 5 GHz networks.

2. Wrong Password Error

  • Double-check the password (WiFi passwords are case-sensitive).
  • Re-enter it carefully on the touchscreen.
  • Reset your router password if you’ve forgotten it.

3. Printer Keeps Disconnecting

  • Place the printer within 5–10 feet of the router if possible.
  • Avoid interference from microwaves or cordless phones.
  • Update your printer’s firmware from HP’s support site.

4. Printer Not Detected by Computer or Phone

  • Restart both your device and printer.
  • Ensure your device is connected to the same WiFi as the printer.
  • Remove and re-add the printer in the HP Smart App or system settings.

If none of these fixes work, give us a call at 1-888-510-8176. Our experts can walk you through advanced troubleshooting.


Advanced Setup: Using Static IP

If your printer often loses connection, setting a static IP can help.

  1. Print a Network Configuration Page from the printer’s control panel.
  2. Note down the IP address.
  3. On your computer, type the IP address into your web browser.
  4. This opens the Embedded Web Server (EWS).
  5. Go to Network > Wireless > IPv4 Configuration.
  6. Select Manual IP and assign an address outside your router’s DHCP range.
  7. Save settings and restart the printer.

Now your printer will always use the same IP, which makes it more stable.


Printing From Mobile Devices

Once your HP Officejet Pro 8620 is connected to WiFi, mobile printing becomes seamless.

  • HP Smart App: Print, scan, and check ink levels directly from your phone.
  • Apple AirPrint: iPhone and iPad users can print instantly without extra setup.
  • Google Cloud Print (legacy): Though discontinued, HP still supports direct printing from Android devices through HP Print Service Plugin.
  • Email Printing (HP ePrint): Every HP printer comes with a unique email address. Simply send documents to this email, and they’ll print automatically.

Keeping Your Printer Secure on WiFi

Since your Officejet Pro 8620 connects to your network, it’s worth securing it.

  • Always use a strong WiFi password.
  • Disable remote access if you don’t use it.
  • Update firmware regularly.
  • If used in an office, place the printer on a separate guest network.

When to Call for Help

While the steps above work for most users, some situations require extra support. Call 1-888-510-8176 if:

  • Your printer won’t detect WiFi even after resets.
  • You get frequent “Printer Offline” errors.
  • The printer connects but won’t accept print jobs.
  • You need help configuring advanced network settings.

Our team is available to guide you through HP Printer setup and troubleshooting.


Final Thoughts

The HP Officejet Pro 8620 is a powerful all-in-one printer that becomes much more versatile when connected to WiFi. With wireless printing, you can work from anywhere in your home or office and print from multiple devices without hassle.

Whether you connect using the control panel, WPS, HP Smart App, or USB setup, the process is straightforward. And if issues arise, the troubleshooting tips in this guide should help you get back on track.

Still having trouble? Don’t stress. Call 1-888-510-8176, and we’ll help you connect your HP Officejet Pro 8620 to WiFi quickly.